Assistance for departures from Schiphol
Do you need assistance at the airport? Please directly indicate this when booking your ticket or trip. Your airline or travel agency will pass this information on to us. Follow the steps below to make sure everything is arranged.
1. Making an appointment
This will ensure that someone will be waiting for you when you arrive at Schiphol
2. Be on time
Only then can we guarantee that you will be provided with timely assistance and that you will be able to board first.
3. Arrival at the airport
Information about parking and travel by train
4. In the Schiphol terminal and check-in
The passenger assistant can help with your check-in if necessary
5. Assistance to the plane
Security and passport check and transport
6. To the gate
Eat, drink, shop and transport to the gate