How to contact Schiphol: We are here to help
Would you like to contact Schiphol because you have a question, feedback or complaint? You can reach us in various ways. Please find our contact details and social media channels below.
Digital Corona Certificate
Please check which travel documents you need for your trip. You can check with your airline whether you need to show your COVID Certificate on your smartphone or on paper for your flight.
Coronavirus measures at your destination
Do you want to know which coronavirus measures apply at your destination? And whether or not you need an official COVID-19 test? Then take a look at netherlandsworldwide.nl/travel.
Contact us through:
Our customer contact center is available daily from 08:00 to 22:00.
Send us a message on WhatsApp. Daily from 08:00 to 22:00.
Contact us on Facebook Messenger
Tweet us and our supporters
For calls with a Dutch number from within the Netherlands (national call charges). Daily from 08:00 to 22:00.
For when you call from abroad (international call charges). Daily from 08:00 to 22:00.
Please, ask your question through one of our other channels
Ask your question through chat and get an answer immediately
Submit a compliment or complaint
Please send us your complaint, compliment or suggestion using our online form. We will endeavour to answer it as soon as possible.
Frequently Asked Questions
Travelling and COVID
Read the most commonly asked questions about travelling via Schiphol during the coronavirus pandemic.
Questions and answers
You can find frequently asked questions and answers about travelling via Schiphol here.
Address for parking at the airport
To Schiphol by car
Navigate to Ceintuurbaan Zuid, Schiphol, Haarlemmermeer (P1)
Pick up, drop off or a day at Schiphol
Park easily at P1 Short Term Parking (max. 48 hours)
Royal Schiphol Group
Evert van de Beekstraat 202
1118 CP Schiphol
Amsterdam Airport Schiphol
PO Box 7501
1118 ZG Schiphol