How to contact Schiphol: We are here to help

Would you like to contact Schiphol because you have a question, feedback or complaint? You can reach us in various ways. Please find our contact details and social media channels below.

Digital Corona Certificate

Please check which travel documents you need for your trip. You can check with your airline whether you need to show your COVID Certificate on your smartphone or on paper for your flight.

Coronavirus measures at your destination

Do you want to know which coronavirus measures apply at your destination? And whether or not you need an official COVID-19 test? Then take a look at

Contact us through:

Our customer contact center is available daily from 08:00 to 22:00.

  • Whatsapp

    Send us a message on WhatsApp.

  • Facebook Messenger

    Contact us on Facebook Messenger

  • Twitter @Schiphol

    Tweet us and our supporters

  • 0900 0141

    For calls with a Dutch number from within the Netherlands (national call charges).

  • +31 20 7940800

    For when you call from abroad (international call charges).

Submit a compliment or complaint

Please send us your complaint, compliment or suggestion using our online form. We will endeavour to answer it as soon as possible.

Frequently Asked Questions

  • Travelling and COVID

    Read the most commonly asked questions about travelling via Schiphol during the coronavirus pandemic.

  • Questions and answers

    You can find frequently asked questions and answers about travelling via Schiphol here.

Address for parking at the airport

Address Headquarters

Royal Schiphol Group

Evert van de Beekstraat 202
1118 CP Schiphol

Postal address

Amsterdam Airport Schiphol
PO Box 7501
1118 ZG Schiphol

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