Travelling with a hidden disability
Rolling suitcases, information screens, lots of travellers and various airport processes. At a large airport like Schiphol, there's a lot to take in. Travelling can sometimes be quite stressful and this is especially true for travellers with hidden disabilities such as autism. This can be a barrier to travelling by plane. At Schiphol Airport, we want to serve all travellers the best we can. That is why a special lanyard is available for travellers with hidden disabilities.
A subtle sunflower symbol
You will be recognised with it at airports worldwide: the Hidden Disabilities Sunflower lanyard. As the name suggests, it is a lanyard with sunflowers on it. It is a symbol that subtly shows those around you that you need extra support, help or a little more time. By wearing this lanyard at Schiphol, our staff will take this into account and give you a little more time during your journey through the airport, like at the security check.
Would you also like a lanyard like this?
Do you have a hidden disability that means you need more time to go through security and passport control comfortably? On the day of departure, ask for the green lanyard at the Assistance desk in the departure hall. You will find the desk after check-in. The lanyard can also be ordered from the Hidden Disabilities website. You can stay with your travelling companions and go through security and passport control together. You will not be given priority, but you can go through the checks at your own pace.
Do you need assistance?
Do you need assistance at the airport? Please indicate this when booking your ticket or journey, up to 48 hours before departure at the latest. Your airline or travel agency will pass this information on to us
Travel well prepared
Travelling through Schiphol Airport? Make sure you are well prepared. We are committed to working with our partners to make the start of your journey as pleasant and safe as possible. And with the tips and information you will find here, you too can contribute to a smooth journey. We wish you a pleasant journey!
Read the previous blogs
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Plant-based bonanza at Plaza
Published on:With more and more meat-free meals and snacks at various places at Schiphol, vegetarians are well catered for. You can enjoy a plant-based bonanza at Plaza!
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A day in the life of... a project controller
Published on:We asked project controller Isho Toma about his position within the Finance & Control department at Schiphol and discovered that it’s a multifaceted role.
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Ook Schiphol herdenkt met twee minuten stilte
Published on:Eens per jaar is het 2 minuten stil op Schiphol. Want ook hier herdenken we de Nederlandse slachtoffers van de Tweede Wereldoorlog en latere oorlogssituaties.
