Arrivals: Assistance for arrivals at Schiphol
If you need assistance at the airport, please let your airline know at the time of booking your flight ticket. We recommend that you inform the airline at least 48 hours in advance, otherwise you may face a longer waiting time of up to 45 minutes. Other passengers who have booked assistance in advance have priority. For more information on waiting times at Schiphol, please see our quality standard.
1. Arrival at Schiphol
Our passenger assistants will be waiting for you as soon as the aircraft doors open
2. Going to the terminal
When arriving on Schiphol
3. In the terminal building
What to expect.
4. Transportation from the airport
Car parking and special transport