Lost & found

Lost something?

Locations and opening times

Lost & Found·Holland Boulevard
  • Mon - Sun06:00 - 20:00
Lost & Found·Lounge 1
  • Mon - Sun06:00 - 20:00

Lost & found

Losing something important to you is always distressing, but especially when you are travelling. That’s why at Amsterdam Airport Schiphol we make it as easy as possible for you to discover whether your lost property has been found. Every day, we collect all kinds of lost items: from jewellery to passports, and from hand baggage to laptops. To track down your lost property, you are always welcome at one of our Lost & Found desks.

Lost itemAre you still at Schiphol?No longer at Schiphol?
Passport or ID cardCome to the Lost & Found deskCall 088 958 18 14
Jewellery or watchCome to the Lost & Found deskFill in this form
Hand baggage or other itemCome to the Lost & Found deskFill in this form
Hold baggage (suitcase)Read this baggage informationReport it to your airline

Where should I go?

If you are still at Schiphol, come to one of our Lost & Found desks. Someone may already have handed in your lost item, ID or driving licence. If so, we can return it to you immediately or let you know what to do to get it back.

Our Lost & Found desks can be found at the following locations:

  • Kelderplein, between Arrivals 1 and 2 (take the lift or stairs to the floor below) (View on map).
  • Lounge 1, towards Pier B. (View on map)
  • Holland Boulevard, between Piers E and F. (View on map)

No longer at Schiphol?

If you have already left the airport, fill in this form so we can check whether your item has been handed in to our Lost & Found team. Any questions? Don’t hesitate to call Schiphol Lost & Found on 020 333 0333. You can also search online using our Lost & Found service. If you recognise your item, you can let us know immediately.

Lost property collection or delivery

Once you have received notification that your item has been found, you can collect it from the Lost & Found desk between Arrivals 1 and 2 daily, during opening hours. You can also have your property delivered by a courier.

Important: Lost your hold baggage?

For more information, go to this page about collecting your baggage. For questions about hold baggage you have already checked-in – all baggage for which you have received a baggage tag at check-in – you should always contact your airline. They have all the information needed to find your baggage. Unfortunately, our Lost & Found team do not have access to this data and are therefore unable to help you.

If you have left your hand baggage or another item on the plane, you can contact Lost & Found.

Lost passport, driving licence or ID card?

Call 088 958 18 14 to ask if your document has been found. All ID documents and driving licences are collected the following day and handed over to the Royal Netherlands Marechaussee.

Found something?

If you find a lost item, you can hand it in to one of our Lost & Found desks during opening hours. Outside opening hours, you can only hand in items at our Kelderplein location. The Lost & Found desk there has a special box for depositing found items.

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