Welcome back to Schiphol: Which measures can I expect at Schiphol?

It’s the summer holidays! The time of year that many people most look forward to. This is usually Schiphol’s busiest period, but things are a little different at the moment. There are fewer travellers but we have to maintain a distance of 1.5 metres, which can mean that it actually seems busier. And how can we give each other enough space when there are so many people boarding the same plane? We have taken the following measures to help you.
  • We help make sure that you maintain a distance of 1.5 metres
    As you know, you must maintain a distance of 1.5 metres in the Netherlands, and at Schiphol it’s no different. We will be reminding you of this rule using announcements, screens and markings on the floor, in the queue and wherever else you come into contact with other travellers. There are also Schiphol employees walking around who will tell you when you are not maintaining the required distance from others.

  • We keep a watchful eye on everyone’s health
    We consider your health and the health of everyone at Schiphol to be of utmost importance. Do you have a fever or mild symptoms like a blocked up nose, runny nose, sneezing, a sore throat or a slight cough? Then stay at home. To safeguard this, every traveller is required to bring a completed [health declaration](https://assets.ctfassets.net/biom0eqyyi6b/1ujr8KV2qtylvVTMpEFDDA/43ed0ddba60cc60dee1164840f3a2add/Gezondheidsverklaring_engels.pdf "Download the health declaration) with them at the airport. Fill in the form truthfully, so you can declare yourself fit to fly. You may be subject to checks at Schiphol.

  • Everyone is required to wear a face mask
    Maintaining a distance of 1.5 metres in the queue for the check in desks, at the security check and while boarding can be rather challenging. This is due to the number of travellers, but also because what the people around you do can affect you as well. We do everything we can to ensure this distance, but sometimes it’s just not possible. That’s why you need to wear a face mask at those locations.

  • We keep our facilities extra clean
    We are, of course, keeping Schiphol extremely clean. And extra disinfection is carried out in the areas frequented by large numbers of people, such as toilets, (check in) desks and waiting rooms. You can help us by regularly washing your hands and by using our hand sanitisers. We’d also appreciate it if you kept the touching of screens and devices to a minimum. Contactless payment is possible in the shops.

  • We ask those pick you up and drop you off to remain outside
    Sorry to those of you who pick-up and drop-off travellers at the airport - we know how nice it is to be able to walk with them to departures or wait for them in arrivals, but we just don’t have the time and space for you at the moment. We therefore kindly ask you to say your farewells and hellos in the car park or in the Kiss & Ride area. The only people who should be in departures or arrivals are those with a ticket.

How many travellers are we expecting this summer?

In July we are expecting between 40,000 and 60,000 travellers per day. This is significantly less than a normal summer holiday, in which we would expect in excess of 210,000 travellers per day. The projections for this year are trickier due to the erratic nature of the global impact of COVID-19 and the fact that it is hard to predict the pandemic’s impact on travel.

Is Schiphol fully open again?

It has been very quiet at Schiphol the past few months. That’s why we implemented ‘Core Schiphol’, meaning that only the essential was open (2 piers). Now that the number of travellers is slowly but surely increasing, we’re opening more and more facilities. Departures 1, for example, was opened again on the 1st of July. And after the security check you’re now able to access Lounges 3 and 4 again, as well as the gates at G-pier, Departures 4, and (if there are flights leaving from there) H-pier and M-pier. Almost all shops have opened their doors once more, but not all restaurants or cafes are open. When the number of travellers increases at Schiphol, we will be opening more eating and drinking facilities, although we do still currently have a diverse selection. Starting from the 4th of July you can park at P3 again. Each week we take a look at the number of passengers and flights, and at how much space is required. Based on this information, we decide which parts of the airport will be put into use.

Read our other blogs about the measures

  • Do I have to wear a face mask at Schiphol?

    At Schiphol we maintain 1.5 metres distance from each other. That can be difficult at some locations, which is why we ask you to wear a face mask there.

  • Do I need a health declaration?

    Your health and that of your fellow travellers is what we consider to be the most important thing. That is why we ask every traveller to complete a health declaration and bring it along.

  • Can I wave goodbye or welcome someone inside?

    We ask you to say goodbye outside, or to greet each other in the car park. So we have enough space in the departure and arrival halls for travellers to keep a distance of 1.5 metres.

  • How can you keep distance at security?

    Safety is top priority at Schiphol. That’s why every traveller must go through the security check. And now by staying 1.5 metres away from everyone else.

  • When do I need to go into quarantine?

    The Dutch government strongly advises people returning from countries that have been given a red or orange colour code to go into quarantine for two weeks.