Schiphol and the corona virus: Frequently asked questions

You can find the frequently asked questions about Schiphol and the corona virus below. The most up-to-date information about the corona virus can be found at Schiphol.nl/live. This is where we release any updates about the latest developments and measures in force with regard to the corona virus.

Will I be checked for the corona virus upon arrival at Schiphol?

The RIVM (National Institute for Public Health and Environment) and the Municipal Health Service (GGD) indicate that it is not necessary to check passengers upon arrival at Schiphol. We are monitoring travellers that appear to have a fever and/or respiratory complaints. We are in close contact with the RIVM and the GGD and are following their advice. We are following developments along with these government agencies.

Do I need a health declaration?

A health declaration is required if you are travelling from high-risk areas. Travellers from these areas are also urged to quarantine for two weeks. The European Union Aviation Safety Agency (EASA) maintains a list of airports in areas with a high risk of contamination. Travellers departing from these high-risk areas will receive a form from the airline they are travelling with. You need to complete the health declaration before boarding. Please contact your airline for more information.

Do I need to be quarantined once I arrive at Schiphol?

There are currently a number of measures in force throughout the Netherlands in order to combat the spread of the corona virus. The government does not require you to go into quarantine if you don't have any cold symptoms.

Did you just arrive at Schiphol coming from the United States then the Dutch government urgently requests you to stay in home quarantine for fourteen days. The same holds for travellers coming back to the Netherlands with a repatriation flight from countries which are currently under a travel ban. This is the case for the mainland of China (including Hong Kong), South Korea, Italy, Spain and Austria. Even though the home quarantine is not compulsory and will not be checked, the Dutch government kindly asks all travellers to cooperate.

The RIVM further recommend you maintain an appropriate distance of at least 1.5 metres of space between yourself and other people, and to avoid groups of 3 or more people unless you're with your family. If you feel cold, please stay at home. You can find more information on the RIVM’s English site.

Am I still allowed to pick-up people from Schiphol?

Yes, it is still possible to pick-up and drop-off people at Schiphol. Please don’t accompany them into the terminal unless it’s absolutely necessary. If you need to stay with your company, please keep 1.5 metres distance from each other and other travellers.

The most up-to-date information about the corona virus can be found at Schiphol.nl/live. This is where we release any updates about the latest developments and measures in force with regard to the corona virus.

Can I still travel to or through Schiphol?

Yes, this is still possible. Please check your flight status with your airline. As of 18:00 on Thursday 19 March, 2020 entry restrictions will be tightened for non-EU citizens who wish to travel to the Netherlands. The travel restrictions do not apply to citizens and their family members from the European Union countries, the United Kingdom, Norway, Iceland, Switzerland, Lichtenstein. There are some additional exceptions in addition to the aforementioned countries. If you plan to travel to the Netherlands in the near future, please click here (in Dutch only) to see if any of these exceptions apply to your situation.

You can also visit the Dutch ministerie van Buitenlandse Zaken (Ministry of Foreign Affairs) website (in Dutch only) for more information about the consequences for the corona virus on your travel plans.

What kind of measures can I expect when travelling through the airport?

Passengers who are about to travel through Amsterdam Airport Schiphol can visit this website for general information about what to expect and what measures the airport and its partners have taken in the recent period to allow passengers to travel safely and responsibly. For a more detailed overview of these measures, passengers can consult the Royal Schiphol Group protocol, which was submitted to the Ministry of Infrastructure and Water Management on 23 April. This protocol outlines the points of departure for Amsterdam Airport Schiphol and the regional airports operated by the group. Royal Schiphol Group is in ongoing talks with the Ministry, its partners and the trade unions about this protocol and these measures, with a view to revising and updating them as necessary.

Should I wear a surgical face mask at Schiphol?

That is not necessary. The Dutch national guidelines state that the use of face masks at airports is only necessary for medical staff when working with patients. They only have to wear surgical face masks if they suspect that a traveller is infected with the new corona virus, such as if the traveller has a fever, respiratory complaints or has been in a region where the corona virus is prevalent in the past 14 days.

Can I still catch a departing flight from Schiphol?

There are still some flights operating from Schiphol at the moment, but not to all destinations. Many airlines have now cancelled flights. We advise you to please contact your airline or travel organisation about this. For more information about the effects of the coronavirus on your travel plans, please visit the Dutch [ministerie van Buitenlandse Zaken]((https://www.nederlandwereldwijd.nl/documenten/vragen-en-antwoorden/gevolgen-coronavirus-voor-reisplannen) (Ministry of Foreign Affairs) website (in Dutch only).

Where can I buy food and drinks at Schiphol?

All food service outlets at Schiphol are closed in order to prevent the spread of the corona virus. There are some food and drinks available at the Grab&Fly kiosks located on the piers – you can find an overview here.

What should I do now that my flight has been cancelled due to the corona outbreak?

Please contact your airline or travel company for more information about the cancellation. They can also help you with rebooking your flight or changing your travel plans.

What I can I do to prevent the spread of the corona virus?

You can take some of the most important measures yourself to prevent the spread of the corona virus, which include the following:

  • Keep 1.5 meters distance from each other
  • Regularly wash your hands
  • Cough and sneeze on the inside of your elbow
  • Use paper tissues
  • Don’t shake hands

We ask everyone to maintain a distance of 1.5 metres from each other, both at Schiphol and throughout the entire country. Please read more in this blog.

Can I cancel my parking space if my flight was also cancelled?

You can change your parking reservation here. Simply log in with your reservation number and email address that you used to make the reservation. You can change and cancel your parking reservation for free up until 31 May, 2020.