At Royal Schiphol Group, we embrace experimentation to solve complex challenges.
Deep TurnaroundPublished on:
In terms of improving On Time Performance, an efficient turnaround process is an important factor. Using Deep Turnaround we learn and improve.
Wilbur collects data from the different systems and collates that data. That way control can gain a good overview of all the different processes.
‘For Schiphol, innovation is absolutely essential’Published on:
Our aim is to become the world’s most sustainable and high-quality airport. How? For Hassan Charaf, Head of Innovation, the answer is clear: innovation is key.
Schiphol Today App for OperationsPublished on:
The Schiphol Today app helps floormanagers get all the information they need at a glance, so they can focus on guiding and assisting travellers.
Automatic passenger bridgePublished on:
Connecting a passenger bridge to an aircraft requires a great deal of precision. The fully-automatic passenger bridge can always be connected within a minute.
Timeslots for securityPublished on:
How would you persuade travellers to not get to the airport too early? UX designer Poyan Karbor tells us about the test with security timeslots.
Sustainable taxiingPublished on:
OPS innovators Dirk Bresser and Simon Prent explain how sustainable taxiing works and talk about the arrival of the Taxibot.
Smart security for odd-size baggagePublished on:
Product owner Sandy van der Tuin explains the IOT solution used to ensure the security process for odd size baggage is 100% compliant and more efficient.
A year’s worth of feedback on our toiletsPublished on:
Our Main Contractors can develop an on-demand cleaning schedule based on real-time data thanks to the 600,000 monthly votes from the FeedbackNow voting points.
Smart VOP 1.0Published on:
A solution we can use to implement data-driven monitoring of the aircraft stands’ performance. That is what lead to the initiative ‘Smart VOP 1.0’
Predicting waiting times at securityPublished on:
In 2019 we carried out a pilot to inform travellers of the ideal time to arrive at the airport so that they can go through security as quickly as possible.
No more waiting when you get to SchipholPublished on:
A pilot project was initiated during the Christmas period to prevent long queues at busy times – and it was a success!