Lab

At Royal Schiphol Group, we embrace experimentation to solve complex challenges.

  • A bold step forward or pie in the sky?

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    We have devoted much of our working lives to making aviation more sustainable. Sustainable taxiing has a major role to play.

  • Short connection pass

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    Process developer Lisa Thus tells us about the short connection pass. A pilot to help transfer passengers with a short transfer time make their connection.

  • Deep Turnaround

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    In terms of improving On Time Performance, an efficient turnaround process is an important factor. Using Deep Turnaround we learn and improve.

  • Wilbur

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    Wilbur collects data from the different systems and collates that data. That way control can gain a good overview of all the different processes.

  • ‘For Schiphol, innovation is absolutely essential’

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    Our aim is to become the world’s most sustainable and high-quality airport. How? For Hassan Charaf, Head of Innovation, the answer is clear: innovation is key.

  • Schiphol Today App for Operations

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    The Schiphol Today app helps floormanagers get all the information they need at a glance, so they can focus on guiding and assisting travellers.

  • Automatic passenger bridge

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    Connecting a passenger bridge to an aircraft requires a great deal of precision. The fully-automatic passenger bridge can always be connected within a minute.

  • Timeslots for security

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    How would you persuade travellers to not get to the airport too early? UX designer Poyan Karbor tells us about the test with security timeslots.

  • Sustainable taxiing

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    OPS innovators Dirk Bresser and Simon Prent explain how sustainable taxiing works and talk about the arrival of the Taxibot.

  • Smart security for odd-size baggage

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    Product owner Sandy van der Tuin explains the IOT solution used to ensure the security process for odd size baggage is 100% compliant and more efficient.

  • A year’s worth of feedback on our toilets

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    Our Main Contractors can develop an on-demand cleaning schedule based on real-time data thanks to the 600,000 monthly votes from the FeedbackNow voting points.

  • Smart VOP 1.0

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    A solution we can use to implement data-driven monitoring of the aircraft stands’ performance. That is what lead to the initiative ‘Smart VOP 1.0’

  • Predicting waiting times at security

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    In 2019 we carried out a pilot to inform travellers of the ideal time to arrive at the airport so that they can go through security as quickly as possible.

  • No more waiting when you get to Schiphol

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    A pilot project was initiated during the Christmas period to prevent long queues at busy times – and it was a success!