Schiphol as neighbour : Comfortable living and working

Is it possible to live and work comfortably in the vicinity of an airport? Many of our neighbours think it is. As a good neighbour, we take our responsibility for keeping it that way. By providing clear and transparent information and by increasing liveability in terms of noise, air quality and safety.

Airplane in sky next to house

Local Community Contact Centre Schiphol

Do you live in the vicinity of Schiphol and have a question or complaint? Or would you like more information about the airport? The Local Community Contact Centre Schiphol (BAS) can help. They know who can answer your question or respond to your complaint.

The BAS is the local centre for information and complaints about Amsterdam Airport Schiphol. They register your report and submit it to Amsterdam Airport Schiphol, Air Traffic Control the Netherlands (LVNL) and the Schiphol Local Community Council. Meanwhile, you have a single, clearly defined contact.


Schiphol and nature

You wouldn't normally associate an airport with nature, but Amsterdam Airport Schiphol's 1600-hectare runway area offers a very special natural environment. As people rarely enter this area, its wildlife has flourished: you will find over two hundred species of flowers and plants here, including several protected ones. Over seventy species of birds populate Schiphol as well.

Schiphol Quality of Life Foundation

You want a comfortable living environment and neighbourhood; however, you do live next to a busy airport. We are acutely aware of our impact. It is why, together with the province and the State, we invest in the Schiphol Quality of Life Foundation (SLS).

The foundation's aim is to improve liveability in the Schiphol region. In addition, it also makes sure that agreements made are upheld. The Schiphol Quality of Life Foundation supports a number of regionally-oriented improvement projects. The foundation helps individual households in the case of direct, physical damage as well as with financial means.

Fields around Schiphol

Schiphol Local Community Council

For information about strategic issues relating to the development of Schiphol and the surrounding area, you can contact the Schiphol Local Community Council. This council ensures that the airport develops in a sustainable way with a good balance between aviation and quality of the living environment.

The agreements made between stakeholders are recorded in various covenants. These include the covenants on Disturbance Reduction (Dutch only), Quality of Life for the Surrounding Region (Dutch only) en Network Quality (Dutch only).

The Schiphol Local Community Council replaced the Schiphol Alders Platform and the Schiphol Regional Consultative Committee (CROS).

Air quality as key objective

Just like you, we believe good air quality is important. In order to reduce the pressure of aviation on air quality, we are always searching for innovative improvement measures.

For example, many electric vehicles are in operation at Schiphol, aircraft are becoming increasingly clean and we use purifying roofs. We want to make Schiphol the world's most sustainable airport.

Surroundings Schiphol

Runway use and noise

Dedicated fans love the sound of a plane taking off or coming in for a landing. As our airport's neighbour, however, you might not always share their enthusiasm. We understand, and therefore are constantly searching for smart and innovative ways to reduce noise.

For example, Air Traffic Control the Netherlands (LVNL) always chooses the runways that produce the least noise disturbance for the surrounding area at that particular moment. In addition, we are also developing innovative projects to reduce ground noise.

Incidentally, you can track the current flight noise at Schiphol online at NOMOS. You will also find the data from November 2010 onwards.

De gebruiksprognose

De gebruiksprognose is een document wat Schiphol elk jaar opstelt om het verwachte baangebruik in kaart te brengen. Dit baseren we op voorspellingen en historische gegevens. Elk jaar evalueren we in februari of het klopte wat we hebben voorspeld. Dit wordt vervolgens besproken en geëvalueerd met de partijen in de Omgevingsraad Schiphol (ORS).

Wij vinden het belangrijk dat iedereen onze gebruiksprognoses , de evaluatie daarvan en de kwartaalrapportages kan inzien. Omdat de documenten complex zijn hebben wij een leeswijzer toegevoegd.

Hieronder vind je de leeswijzer. Hier staat een korte uitleg waar de documenten over gaan.

  • De gebruiksprognoses

    Dit zijn de prognoses van het verwachte baangebruik zonder baanonderhoud, extreem weer of andere zaken die voor verstoringen zorgen.

  • De evaluatie gebruiksprognoses

    Dit zijn de documenten waarin we het werkelijke gebruik vergelijken met de voorspelling. Dat doen we een keer per jaar.

  • De kwartaalrapportages

    Hier kijken we naar hoe we werkelijk hebben gevlogen en kijken we of we voldoen aan de gebruiksprognose. Dit doen we elk kwartaal.