Delegation: A group of Passengers making use of the VIP Service.
Customer: The person or company making the VIP Service reservation and party to the reservation agreement.
Airport: The airport as defined in Section 8.1 of the Aviation Act (Wet Luchtvaart) in force.
Passenger: A person who is in possession of a valid passport and valid travel documents for a particular day of travel and makes use of the VIP Service.
Reservation value: The total amount expected for the services booked, including the rental of the area, the VIP Service charges and any other additional services, such as products or services provided through external parties.
VIP Services: The VIP Service and the provision of VIP Centre areas combined.
VIP Centre: The area at Amsterdam Airport Schiphol consisting of VIP areas and the Press Room, run commercially by Schiphol Commercial B.V. (hereinafter referred to as ‘SCBV’).
VIP Area: The VIP rooms or lounges in the VIP Centre, which are available for hire.
VIP Service: The VIP Service includes: check-in, baggage handling, private security checks, passport formalities, transport by limousine or luxury coach and food & beverage service. If available, you will be staying in a private lounge. If you are using the VIP Service, you can stay at the VIP Centre up to two hours before departure or for one hour following arrival. An additional hourly rate will be charged for the remaining time. With regard to baggage, a VIP staff member will only carry out the actual transfer to the airline. The actual ground handling of the baggage is done by and at the risk of the relevant airline.
List of rates: The list stating the applicable rates for VIP Services charged by SCBV. The current list can be viewed at any time on www.schiphol.nl/VIP.
Terms and Conditions: The Terms and Conditions associated with reservations made for VIP Services.
This version was compiled in January 2026.