Aviation Partnerships Operations

  • Passenger process

    Includes check-in, gates, Medical Services, PRM process and maps

  • Aircraft process

    Includes aircraft stand allocation, CDM, bus@gate and maps

  • Security

    Includes central security, Liquids & Gels, the pocket guide Safety & Security and maps

  • Baggage

    Includes reclaim, odd sized baggage and scale calibration

  • Disruptions & calamities

    Includes emergency number, Company Instruction Manual and communication protocol

  • Safety

    Includes the golden rules of safety, reporting accidents, incidents and unsafe situations

Several projects

Regulated ground handling model

Information regarding the provisional award of the contract for regulating the ground handling market at Schiphol.

Regulated ground handling model

Aircraft and diesel engine emissions

Schiphol is working on reducing exposure to aircraft and diesel engine emissions (VDME) and thereby to ultrafine particles (UFP). 

European Entry/Exit System (EES)

In collaboration with the Dutch government, we are preparing for the implementation of new European regulations.

Sierra 1 Cargo Platform

To further prepare Schiphol’s cargo area for the future, Sierra 1 (VOP S72 to S96) is being upgraded.