You can now reserve a time slot at Schiphol and go through the security check at a time of your choice. It's free, convenient and helps us to prevent long queues at security. Join our virtual queue and start your journey on the right foot!
Good to know
Before you book a security time slot, it is good to know the following:
- Your time slot only applies to security. Allow enough time to check in, including any baggage
- If you arrive earlier or later than your chosen time slot, we cannot guarantee that you can make use of your reserved time slot
- Bookable from 3 days before your departure date
How does it work?
- Book a time slot online
- Immediately after booking you will receive a confirmation email with a QR code. Bring this email and QR code with you to Schiphol.
- After checking in with your airline, follow the yellow signs to your gate. Scan your boarding pass and proceed to security. Make sure you arrive within your assigned time slot.
- At security, go to the queue indicated by the 'Timeslot' sign. A Schiphol employee will scan your QR code.
- After scanning your code, you can go through the security check without having to queue up for long. Have a pleasant journey!
Frequently Asked Questions
How far in advance can I reserve a time slot?
You can reserve a time slot on the Schiphol website as of 3 days before your departure date.
Does everyone I'm travelling with have to reserve a time slot?
During the reservation process, you'll be asked how many people are travelling in your group. You can book one time slot for your whole family, so that you can go through the security check together. If you're travelling with a team or large group, it's not necessary to all book the same time slot. You can meet each other in the Lounge once you've all gone through security.
Which time slots are suitable for my flight?
Schiphol will suggest several time slots that are suitable for your flight, based on the departure time and expected crowd levels.
Do I need to pay to reserve a time slot?
No, this service is free of charge.
I haven't received confirmation of my time slot. Was the reservation successful?
If you saw a QR code on the screen during the reservation process, the reservation was successful. Check the spam folder in your inbox – the confirmation email may be in there. If you didn't receive an email right after making the reservation, take a photo of the QR code on the screen.
Where at Schiphol do I need to be exactly?
If you don't have baggage to put in the hold and you've already checked in online, you can go straight to the security check. Join the queue marked 'Time slots'. If you do have hold baggage or have not checked in online, you should first go to your airline's check-in desk.
What happens if I arrive earlier than my reserved time slot?
Time slots are open for 15 minutes and you are expected to be there within that time. If you arrive too early, your time slot will not yet be active. If you arrive early at Schiphol, please wait at Plaza until your time slot opens.
What happens if I'm too late for my reserved time slot?
Times slots are open for 15 minutes. If you arrive 15 minutes late, we cannot guarantee that you'll be able to make use of your time slot. In that case, we request that you go through security via the usual route for passengers without a time slot.
Why can't I reserve a time slot for my flight?
The number of available timeslots per flight is limited, through which it can be possible that all timeslots are booked. In that case you can make use of the regular process for security.
I receive an error message when I go to the reservation module. What should I do?
Refresh the page and try reserving a time slot again. If it still doesn't work, we advise you to come to Schiphol without a reserved time slot. Follow your airline's advice regarding the time you should be at Schiphol. If you have not received any advice, please go to Schiphol.nl.
What if I do miss my flight?
If you miss your flight, Schiphol is not liable for this. For more information, we refer to the conditions for use timeslots.
I have been redirected to a different check-in/security area, is my timeslot still valid?
Yes, your time slot is still valid
I already have priority access (due to my business class- or first class ticket, or my Privium subscription) or I’ve booked (medical) assistance. Do I still have to book a timeslot?
No, you won’t need to book a timeslot. For passengers with (medical) assistance and/or Priority passengers, Schiphol already has a separate entrance for the security process, at which you will pass security with priority.
Is my timeslot also valid for check-in and/or border control (passport check)?
No, a timeslot is only valid for the security control.
Check-in: Take the possible extra time baggage drop off will take into consideration before the booked timeslot (for information regarding check-in/baggage drop off please refer to the website of your airline)
Border control: If you travel to a destination outside of Schengen area, a border control check is necessary. For border control the standard process applies and depending on the type of passport you can enter the therefore designated queue after the security check (the latest possible timeslot takes the extra time necessary for border control into account, resulting in enough time to arrive at the gate)