Services

This is how you do it

If you have visited the Netherlands and done a lot of shopping, you may be eligible for a tax (VAT) refund. The tax refund partners at Schiphol will help you arrange this quickly and easily. You can find out how below.

Want to try out the new app?

We are testing a new app to make tax refunds even easier. If you make purchases at one of the participating stores, you may be invited to take part in the pilot. Will you help us test the new app? You can find all the information about requesting a tax refund here.

Who is eligible for a tax refund?

You can request a tax refund if you meet the following criteria:

  • You permanently live outside the European Union.
  • Your purchases have a minimum value of € 50 per shop on the same day. - You transport your unused purchases out of the European Union before the end of the third month after the month of purchase.

How can I request a tax refund?

To get a tax refund, the first thing you need to do is fill in the tax-free form. You can request this form at the checkouts of participating shops. Complete the form and attach the original receipt. Not all shops are affiliated with the same tax refund partner, so you may need to complete several tax-free forms. Once you have done this, bring all forms with you to Schiphol.

Please note: in order to claim a tax refund, you must show your unused goods at customs. Only after that can you open the packaging and use your purchases.

At the airport

Arrive at the airport on time on the day of your flight and make sure you have enough time to visit two or more tax refund desks to make your claim(s). You can find these desks in Departure Hall 3. The map below shows their exact location.

tax refund schiphol map

Step 1: get customs stamps
Take your tax-free form with original receipt attached and your purchases to the customs desk at the airport. Remember to bring your passport and flight details too. If approved, you will receive a stamp on the form. You will need these to request your VAT back through the tax refund partner(s).

Step 2: collect your money
Would you like your VAT refunded right away? Bring the stamped tax-free form(s) to the tax refund partner's desk that is affiliated with the shop(s) where you made your purchases. At Schiphol, this will either be the Global Blue desk or the Travelex desk. Travelex handles tax refunds for Planet (the agent for Premier Tax Free and Easy Tax Free) and Innova.

OR step 3: receive a credit card refund
You can choose to have a credit card refund, which is perhaps handy if you are in a hurry. If you go for this option, you can simply put your completed and stamped tax-free form(s) in a special Global Blue, Planet or Innova mailbox. The amount will be automatically credited to your credit card within a few weeks.

Which tax refund partner applies to me?

If you would like to know which shops are connected to which tax refund partner, please check the relevant partner’s website, look for one of the tax-free shopping logos below at the shop entrances or ask a member of staff at the checkout.

Logo Tax Free Global Blue

Logo Tax Free Planet

Logo Tax Free Innova

Where?

Check the opening hours and locations of Global Blue and Planet & Innova at Schiphol.

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