Before you leave home
It can be good to know where you need to be – and at what time – before you come to Schiphol. It is also good to know what to bring and what to leave at home. Everything begins with how you feel; if you have a fever, or minor complaints such as the common cold, runny nose, sneezing, sore throat or a mild cough, you should stay at home. Your health and that of your fellow travellers is what we consider to be the most important thing. That is why every traveller is required to fill in a health declaration at home and bring it along either as a printed copy or on a mobile phone. Please bring two copies - for your outbound flight and return flight (fill in that second one on the day you fly back). Once you have done that, you can confidently pack your baggage. Check what is allowed in your hand and hold baggage.
Carry your supply of face masks in your hand baggage so that you will have one at hand at all times. It is also advisable to bring extra face masks with you, so that you always have a clean supply.
On the way to Schiphol
You’re ready to go – your bags are packed, you have your tickets in your hand, your completed health declaration for your outbound flight and an empty copy for your return flight are printed out or stored on your phone, your passport and travel documents are ready, and you have checked your flight details. You can see the best way to get to Schiphol here. We recommend that you come alone, if possible – sorry that welcomes and farewells these days aren’t so sweet.
If you come by public transport, put on your face mask before boarding the train or bus. From the moment you arrive at Schiphol Plaza to when you get to the plane we kindly request that you wear a face mask. This is compulsory as of 1 December 2020. We recommend that you arrive at Schiphol 2 hours prior to your flight within Europe and 3 hours prior to an intercontinental flight.
Many airlines allow you to check in online, which means one less interaction. Then all you have to do is drop off your baggage in the departure hall at Schiphol.
Once at the airport
Please maintain a distance of 1.5 metres from other people at Schiphol, try to avoid forming groups and wear a face mask from the moment you go inside. Face masks are compulsory as of 1 December 2020. Masks are also required at check-in, security, border control, boarding and reclaim. We help you throughout the airport; you will see markings on the floors, on seats and in queues, there will be announcements made about the safety measures, and you will be able to read about the measures on all digital screens. From check-in to reclaim, our colleagues will help you maintain a 1.5 metre distance and clear walking routes will be indicated. Try to avoid forming groups of more than 4 people, unless you live in the same household. Thank you for giving each other space.
Clean hands are helping hands
We will ensure that you have as little contact with others as possible throughout the airport. All amenities, facilities, shops, food and beverage outlets, seating areas and screens are regularly disinfected. There will be free hand sanitisers at your fingertips soon, in the unlikely event that you touch something. Feel free to clean your hands here. Then you can board the plane or reclaim your baggage feeling fresh and clean.
Take your own hand sanitising gel in your hand baggage. Please check that the hand gel is in a container of no more than 100ml.
After you have landed
Are you landing at Schiphol? Then it is important to check if you are returning from a high-risk area. This is a country or region that has an orange or red travel advisory on the Netherlands Worldwide website. The Dutch government urgently advises you to self-quarantine for ten days. Due to the limited testing capacity in the Netherlands, the Ministry of Health, Welfare and Sport has determined that the COVID-19 testing centre at Schiphol will be closed temporarily. This frees up testing capacity for testing centers elsewhere. We hope to bring back the testing center on the airport as soon as possible.
Are you travelling to Schiphol from outside the European Union or from a non-Schengen country? Before you fly, please check whether this country is on the EU-list of safe countries and whether it is exempt from the EU entry ban. If this is not the case, then, with effect from 18:00 on 15 December 2020, you are required to show that you tested negative for COVID-19 and you are also required to have a signed declaration.
With effect from 00:01 on 29 December 2020, it is mandatory to bring a declaration that you tested negative for COVID-19 on all flights to Schiphol. This can also be done digitally. Your negative test declaration may be checked when you arrive at Schiphol. This obligation applies to all passengers flying to Schiphol, transfers included. This is also mandatory for Dutch citizens. Find out more in our frequently asked questions.
Prepare for your flight
Do I have to wear a face mask at Schiphol?
We kindly request that you wear a face mask from the moment you arrive at Schiphol to when you get to the plane, or from the moment you disembark to when you are outside again.
Do I need a health declaration?
Your health and that of your fellow travellers is what we consider to be the most important thing. That is why we ask every traveller to complete a health declaration and bring it along.
Can I wave goodbye or welcome someone inside?
We ask you to wait outside, please don't enter the terminal. We need all the space in the departure and arrival halls for travellers to keep a distance of 1.5 metres.
How can you keep distance at security?
Safety is top priority at Schiphol. That’s why every traveller must go through the security check. And now by staying 1.5 metres away from everyone else.
When do I need to go into quarantine?
The Dutch government strongly advises people returning from countries that have been given a red or orange colour code to go into quarantine for ten days.
Which measures can I expect?
There are fewer travellers but we have to maintain a distance of 1.5 metres, which can mean that it can actually seem busier. How can we give each other enough space?