Welcome back to Schiphol: Welcome back
Before you leave home
It can be good to know where you need to be – and at what time – before you come to Schiphol. It is also good to know what to bring and what to leave at home. Everything begins with how you feel; if you have a fever, or minor complaints such as the common cold, runny nose, sneezing, sore throat or a mild cough, you should stay at home. Your health and that of your fellow travellers is what we consider to be the most important thing. That is why every traveller is required to fill in a health declaration at home and bring it along. Please print two copies - for your outbound flight and return flight. Once you have done that, you can confidently pack your baggage. Check what is allowed in your hand and hold baggage.
Carry your supply of face masks in your hand baggage so that you will have one at hand at all times. It is also advisable to bring extra face masks with you, so that you always have a clean supply.
On the way to Schiphol
You’re ready to go – bags packed, tickets in hand, your completed health declaration for your outbound flight and an empty copy for your return flight, your passport and travel documents are ready, and you have checked your flight details. You can see the best way to get to Schiphol here. We recommend that you come alone, if possible – sorry that farewells these days aren’t so sweet.
If you come by public transport, put on your face mask before boarding the train or bus. Once you arrive at Schiphol, you can simply leave your face mask on or put it on where it is indicated. We recommend that you arrive at Schiphol 2 hours prior to your flight within Europe and 3 hours prior to an intercontinental flight.
Many airlines allow you to check in online, which means one less interaction. Then all you have to do is drop off your baggage in the departure hall at Schiphol.
Once at the airport
Please maintain a distance of 1.5-metres from other people at Schiphol. In addition, please wear your face mask where you or your baggage are checked in. We will help you everywhere at the airport – so at Schiphol Plaza, in Departures and Arrivals, at Security and Passport Control and at the gates. You will see markings on the floors, near the seats and queues. There will be announcements made about the measures and you will be able to read about them on all digital screens. Our colleagues will help you maintain a 1.5-metre distance and clear walking routes will be indicated. Thank you for giving each other space.
Clean hands are helping hands
We will ensure that you have as little contact with others as possible throughout the airport. All amenities, facilities, shops, food and beverage outlets, seating areas and screens are regularly disinfected. There will be free hand sanitisers at your fingertips soon, in the unlikely event that you touch something. Feel free to clean your hands here. Then you can board the plane feeling fresh and clean.
Please carry your own hand sanitiser with you in your hand baggage. The capacity of the hand sanitiser container cannot exceed 100ml.
Prepare for your flight
Do I have to wear a face mask at Schiphol?
At Schiphol we maintain 1.5 metres distance from each other. That can be difficult at some locations, which is why we ask you to wear a face mask there.
Do I need a health declaration?
Your health and that of your fellow travellers is what we consider to be the most important thing. That is why we ask every traveller to complete a health declaration and bring it along.
Can I wave goodbye or welcome someone inside?
We ask you to say goodbye outside, or to greet each other in the car park. So we have enough space in the departure and arrival halls for travellers to keep a distance of 1.5 metres.
Which measures can I expect?
There are fewer travellers this summer but we have to maintain a distance of 1.5 metres, which can mean that it can actually seem busier. How can we give each other enough space?
How can you keep distance at security?
Safety is top priority at Schiphol. That’s why every traveller must go through the security check. And now by staying 1.5 metres away from everyone else.
When do I need to go into quarantine?
The Dutch government strongly advises people returning from countries that have been given a red or orange colour code to go into quarantine for two weeks.