Data processing: Click & Collect

Which personal or other data do we process?
With Click & Collect it is possible to order products for collection at the airport via the Click & Collect webshop. To be able to handle your request, we will process your last name, postal code, city, country of residence, email address, telephone number as well as your flight details (flight number, departure date). You can enter this information yourself on the Click & Collect website.

Why do we process your personal data?
Schiphol processes this information in order to send you the order confirmation and a notification on the day that your flight is scheduled to depart. Schiphol will also provide your order information to the retailer where you can collect your ordered products on the day of your depart. We may contact you for research purposes. Consequently, we have a legitimate interest in processing your data

How long do we retain your details?
We will store your order details and contact information for a period of 2 years.

Who do we share your data with?
We share your personal data with the specific retail shop at Schiphol that handles your transaction.

Who is the controller?
Schiphol Nederland B.V. is controller of the data collection on the website and sending it to the retailer. When you collect and pay for your order, the retailer is the controller of the data they process about you; see our page Data processing - shopping.

This version was issued in 21 December 2020.