The four most frequently asked questions at Schiphol

The rules surrounding hand baggage can be quite complicated. The rules for liquids have recently been tightened, for example. And what about medications and baby food, and exactly how big is the hand baggage limit? You'll also want to know what you can and can't have in your bag when going through security.

Flying can sometimes be a challenge in itself. And that challenge only becomes greater if you're travelling with a visible or invisible disability. That's why we're happy to offer you a helping hand at Schiphol. You can request assistance from the airline you're flying with. You can do this immediately when you book your ticket, but please ensure your request is received by your airline at least 48 hours before your flight departs, otherwise the wait time may be longer. Travellers who have submitted a request on time will be given priority.

Whether you're departing from Schiphol, arriving here, or transferring to another destination at our airport, it's always helpful to have the correct flight information. After all, you don't want to be late at the gate. You'll also want to know exactly when you can be picked up or which train you can catch. You can find the most up-to-date flight information at schiphol.nl. You can also download the Schiphol app, where you can find all the information about your flight.

You know that feeling? You put your phone on the bench next to you and then, without thinking twice, you run to your gate. Or the child who drops their favourite stuffed animal from the buggy when you're not looking? Luckily, we have Lost & Found desks for lost property. Still at Schiphol? Then you can just pass by. Alternatively, you can fill out a form and we'll check if your laptop, necklace, or glasses have been found.

Do you have an urgent question you'd like answered? Check our website, the Schiphol app, or contact us. We're happy to help!