Refund form: Claim a refund for double parking costs

If your parking reservation costs were paid twice, you can request a refund for the extra cost. This situation may occur when a reservation was made then a parking ticket was taken from the machine, or if the reservation was double-paid by credit card.

Personal information

Initials

Surname

Email address

Parking information

Have you made a parking reservation?

Yes

The booking number can be found in the confirmation email and has 6 characters (letters and/or numbers).

Booking number

Entry date

Exit date

Where were you parked?

Parking area

What did you pay?

Amount first payment

Amount second payment

What happened that caused you to pay twice?

Explanation

Upload proof of payment

Have you made a parking booking? Please upload a copy of your parking ticket, and your credit card transaction or bank statement of the second payment.

Did you not make a parking booking beforehand? Then please upload a copy of your parking ticket, and your credit card transaction or bank statement of both payments.

Make sure your proof is in PDF or JPG format and doesn't exceed 1MB in file size.

Upload evidence of second payment

Upload other attachment

Refund

Name of account holder

IBAN account number

BIC-code

Once we have your details, we will let you know whether you will receive a refund within seven business days. In the meantime, you can contact our friendly customer service team with any questions on 0900 0141.

Please be aware that all text provided by you in this field will be processed by Schiphol Airport Amsterdam, including (special or sensitive) personal data. Please only share personal data that is necessary to share with Schiphol.