Privacy statement for fall detection on ramps

For the safety of our visitors and employees, we are running a pilot to test a fall detection system on the ramp. The system involves processing the following data:

• Video footage
• Movement patterns: the AI cameras analyse movement patterns in order to detect falls.
• Time and location data: the exact time and place where the images were recorded can also be viewed as personal data, especially when combined with the video footage.
• Fall detection data: if a fall is detected, specific data is retained about that incident, such as the time of the fall, the location on the ramp, and any actions undertaken by those involved.

Safety and assistance
The data collected is used to ensure safety at Schiphol Airport. In the event of an incident, the data enables us to respond quickly and to provide assistance where necessary.

Improvements to our ramps
The data helps us to identify potentially dangerous situations and take measures to prevent future incidents.

This processing of data is based on Schiphol’s legitimate interest in ensuring a safe environment for all visitors and staff at Schiphol.

We do not retain the vast majority of data for longer than four weeks.
Only footage of accidents on the ramp is retained for eight weeks in order to improve detection.

We only share the data with relevant internal departments and, if necessary, with the emergency services and legal authorities.

You are entitled to access, amend and delete your personal data
You have the right to know what personal data concerning you has been processed by Schiphol. If we have not obtained the data directly from you, you also have the right to know from what source the data has been derived and are entitled to a copy of the data.

If data concerning you is inaccurate, you can ask us to amend that data. You can also request us to delete personal data and to stop using it.

Restriction of processing and the right to transfer your data
If, in your opinion, we are not processing your data correctly, you can request a restriction on its use.

You can also ask us to transfer your digital personal data to you or to another party in a readable and usable form.

Submitting an objection
Asking us to delete your data or restrict its use are not your only options. You can also submit an objection to the processing of personal data by Schiphol. You can do this if, firstly, you do not agree to Schiphol using your personal data for direct marketing.

Secondly, you can object to the use of your personal data on the basis of your specific situation. If you submit an objection, in principle we will temporarily discontinue or restrict the processing of that data. If your objection is accepted, we will definitively discontinue or restrict the processing of your data.

Contacting us
If you have a question or a request or if you wish to lodge an objection, you can mail our Data Protection Officer (DPO) at dpo@schiphol.nl. We will make every effort to respond to your request as quickly as possible.

We may ask you to send us a copy of a valid form of identification in order to confirm your identity. Please go to the Rijksoverheid website to learn about how to make a secure copy.

If any part of your request is unclear to us, we may ask you to provide further information about your request so that we can respond to it as effectively as possible.

Who is the controller?
This privacy statement has been published by Schiphol Nederland B.V. Our postal address is:
Schiphol Nederland B.V.
PO Box 7501
1118 ZG Schiphol

How to contact our Data Protection Officer
Schiphol has a Data Protection Officer (DPO) who can answer your questions concerning privacy. The DPO also provides us with advice and monitors Schiphol’s compliance with privacy legislation.

Do you have any questions or requests concerning your data? If so, you can send an email to the DPO at dpo@schiphol.nl or send a letter to our postal address, addressed to the Data Protection Officer. Together with your request, please provide your name, address, email address and telephone number.

If you are dissatisfied with the way in which we handle your privacy or your request or objection, you can lodge a complaint with the Netherlands Data Protection Authority.

We will update this privacy statement whenever necessary. This may be as a result of changes in policy, changes in our data-processing operations or changes in the systems that we use to process data.