Schiphol is WeChat Pay's first Flagship Smart Airport in Europe
WeChat forms an integral part of Chinese everyday life. The multifunctional app, which offers features such as chat, social media and the mobile payment option WeChat Pay, has more than a billion active users. As the first Flagship Smart Airport in Europe, we are now offering our Chinese passengers a tailor-made travel and shopping experience as an integral part of the app. In doing so, we are responding to the demands of this growing group of passengers.
Published on: 17 June 2019
For example, they can browse through the ranges of virtually all the retail outlets and place an order that can be picked up before departure. Payment will take place via WeChat Pay. We also offer specific travel and flight information and 24/7 customer service.
This video shows how it works:
The number of Chinese passengers at Schiphol is rising every year. Schiphol had over 500,000 departing Chinese passengers in 2018.
Tanja Dik, director of Consumer Products & Services at Amsterdam Airport Schiphol: 'We are keeping a close eye on digital trends and innovations in order to keep optimising the travel and passenger experience at Schiphol. We are extremely proud to be the first airport in Europe to offer our Chinese passengers all the conveniences of WeChat. By means of this collaboration, we are offering a travel and shopping experience that is tailored to the needs of Chinese passengers, with convenience first and foremost.'