Vancouver airport implements Deep Turnaround (Press release)

Aircraft operate on tight schedules within a complex global route network, where punctuality is of critical importance for the overall movement of people and goods. An aircraft turnaround is the coordinated sequence of ground activities at the gate that prepares an aircraft for its next departure, from baggage handling, cleaning, and catering to technical checks, cargo loading, and boarding.

"Investing in digital technologies is a key part of YVR's innovation strategy, enabling us to deliver reliable and resilient service to passengers and our airline customers," said Andy Margolis, Vice President, Operations and Chief Operations Officer at Vancouver International Airport. "Deep Turnaround and digitizing our gating process data will provide invaluable insights to help minimize delays for passengers and the movement of goods and ultimately support more predictable and efficient operational service."

“With Deep Turnaround, YVR joins a global community of airports transforming airside operations, collaboratively setting new standards for efficiency, reliability, and sustainability,” said Caroline Massart, Head of Aviation Solutions. “We’re proud to work side-by-side with our partners to solve real challenges and deliver results, quickly, for the airport, the airline and ground handlers”.

Using cameras at the gates, Deep Turnaround analyzes CCTV footage to automatically detect, log, and sequence turnaround events. This data is fed into YVR’s Digital Twin, allowing for analysis and optimization of the end-to-end process.

“The Air Canada YVR Team is laser-focused on continually optimizing our ground operations to increase our process efficiencies which drives our operational performance. We are excited to turn on the Deep Turnaround software capabilities to give us better insights on turnaround activity. Data analytic tools such as this will enable us to better predict and calculate estimated departure times with improved precision and accuracy,” said Anna McMurdo, Manager – Global On-Time Performance Solutions at Air Canada.

Deep Turnaround is now in place at select gates at the airport and will be expanded over multiple phases. As passenger and cargo volumes grow, YVR is committed to delivering measurable improvements in on-time performance while advancing its digital transformation to support sustainable growth and create a smarter and more efficient airport experience.

Note: Deep Turnaround is implemented at, and supporting, multiple airports. If your airport is also looking for ways to improve turnaround operations through insights and collaboration, please request a Deep Turnaround demonstration.