Aircraft processAbout the aircraft process

Schiphol runs a safe and continuous operation, which involves many complex aspects. This page explains everything you need to know about the operational aircraft process – from process manuals to filing out a report.

VOP

Report an emergency, incident or unsafe situation

Contribute to a safer working environment at Schiphol by reporting an emergency, incident or unsafe situation as soon as possible by phone.

In urgent situations, call 020 601 2222

Aircraft stand allocation and properties

The Regulation Aircraft Stand Allocation Schiphol (RASAS) will give you an insight in the allocation principles for the aircraft stands. The aircraft type table and aircraft stand table will give insight in the properties of the aircraft stand infrastructure.



Collaborative Decision Making (CDM)

Schiphol operates as a certified European CDM Airport. This means that joint decisions are made by all operational partners based on shared information about the flight and aircraft handling.







Manuals and regulations

Every airport has strict rules and regulations to comply with – and Schiphol is no different. This page contains EU and local legislative documents for various operational processes.








Manuals Business Area Aviation

Read the Manuals Business Area Avation (Dutch only).







Bus@gate procedure

Bus@gate makes it possible to handle flights in a semi-connected way. This means that although the aircraft is positioned at the gate, passengers and crew are transported to the terminal by bus. Find out about this dynamic process.





Bus transport

Buses are used on Airside to move passengers from gate to aircraft and back. This page contains an operational map that shows the logistics behind this operation.



Slot allocation

All aircraft operators who want to land or leave from Schiphol must obtain a slot from the Airport Coordination Netherlands (ACNL).




The NOTAM's

NOTAM's are short for Notices to Airmen. This page gives pilots, flight planners and air traffic controllers extra visual supplements for their existing NOTAM's.






Maps

Below you can download Schiphol’s airside maps.

Works Coordination Airside

There are always construction works happening in and around Schiphol – and this page explains the process to follow if you wish to apply for works on or affecting airside.