In an industry, where innovation has been slowly thawing over several years, we are thrilled to announce the launch of a groundbreaking white paper that reimagines the future of baggage handling — a future where automation, digital orchestration, and deep industry collaboration converge to transform the passenger experience and working conditions across the aviation ecosystem.
Titled “The Future State of Baggage Handling”, this white paper is the first of its kind: a collaborative effort between five of the world’s leading airports — Amsterdam Airport Schiphol, Avinor, Incheon International Airport Corporation, Brussels Airport, and Heathrow Airport. Together, these forward-thinking hubs have joined forces to tackle shared challenges and design a smarter, more sustainable baggage handling process.
The baggage handling ecosystem is at a crossroads. Rising costs, outdated systems, and physically demanding work environments have long plagued the industry. But instead of continuing to patch the old, this white paper proposes a bold new blueprint — one that redefines how baggage is processed, moved, and managed.
The white paper dives deep into the operational concept of the future, built around four transformative shifts:
From flight-based to load unit-oriented processing – enabling earlier, more flexible baggage handling.
Automation takes on the heavy lifting – robotics and AGVs reduce physical strain and boost reliability.
End-to-end orchestration – digital control and real-time tracking streamline the entire journey.
The evolving role of baggage handlers – from manual labor to tech-enabled coordination and oversight.
These shifts are not just theoretical. Airports within the Boost program are already testing them through real-world pilots — from orchestration software to robotic unloading cells — proving that the future is not only possible, but already in motion.
“Our drive is achieving industry collaboration. I believe airports should lead the way — by sharing a clear vision for the future while accelerating real change today. That way, we learn, adapt, and innovate to shorten the transition period.” Quoted by Dennis Van Kleef, Senior Manager Baggage
This white paper is more than a vision — it’s an invitation. An invitation to airlines, handlers, tech providers, and innovators across the ecosystem to join the movement, share insights, and co-create the future of baggage handling.
Explore the full white paper and discover how BOOST is turning vision into action. Visit boostbaggage.com to download the white paper, sign up for pilot opportunities, and stay informed on the latest developments.
Let’s accelerate baggage innovation — together.