Regulated ground handling model

Are you interested in the upcoming EU-Tender concerning the limitation and regulation of ground handling market at Amsterdam Airport Schiphol?

This page contains all the public information relevant to the published tender 'Regulation of Ground Handling at Schiphol'. All questions relating to this tender should be submitted in accordance with the communication instructions set out in Section 2.2 of the Tendering Guide, which is available on the Mercell S2C platform. For all other enquiries, please email rgm@schiphol.nl.

This page will be regularly updated as new information becomes available.

Regulated Ground Handling Market Model (RGM) - timeline

Enclosed you will find a timeline towards implementation of the new ground handling market model.

Courtesy translation limited ground handling

Decision of the Minister of Infrastructure and Water Management, dated 30
April 2024.

Staff Transition Agreement

This agreement was reached by Aviapartner, dnata, Menzies, Swissport, Viggo (all represented in the WPBL), the FNV trade union, and Schiphol. It sets out how the transition of personnel resulting from the tendering process will be handled, and ensures that clear agreements are in place to offer employees certainty. KLM is subject to agreements within its own organisation.

Schiphol Social Agreement

Schiphol Nederland B.V. (Schiphol) and the trade unions FNV and CNV (the Trade Unions) have had consultations in 2022 and 2023 with each other regarding terms and conditions of employment and working conditions at the Schiphol location with the aim of reaching a social agreement for the Schiphol location.

Quality of Work Ambition

We want to ensure that people working at Schiphol have sufficient income and job security and a good work-life balance.