To efficiently and effectively carry out our mission of creating a home for world travellers, we have divided our core activities into three business areas: Aviation, Schiphol Commercial and Alliances & Participations. Together, they implement our strategy and thereby determine the success of Royal Schiphol Group.
The business area Aviation plays a pivotal role at Amsterdam Airport Schiphol, serving travellers, airlines, handling agents and logistics services providers alike. Aviation supplies and manages the infrastructure needed to ensure pleasant, reliable and efficient arrival and departure processes for travellers, baggage and cargo. The business area is responsible for coordinating safety in the terminal, on aprons and roads, and in airside areas and buildings.
The business area Schiphol Commercial operates at the heart of Schiphol's commercial activities and encompasses both passenger-oriented services and cargo activities. We create a unique and comfortable experience for travellers with a wide range of shops, restaurants, services, parking products and premium services such as Privium and the VIP Centre. We use a variety of media concepts to reach and inform travellers at the right moment. We are also responsible for creating value for travellers, businesses and Schiphol itself. We develop dynamic meeting places for work and travel, and manage high-quality real estate, including offices and logistics buildings at and around the airport. Cargo also plays a key role within Schiphol Commercial. With a smart and efficient approach to air freight – supported by Cargonaut's data-driven processes – we strengthen the logistics chain and Schiphol's international position. We work closely with partners to make optimal use of cargo capacity and organise air freight activities in a future-proof manner. Schiphol Commercial combines experience, service and logistics in one strong, integrated business area.
Our third business area, Alliances & Participations, is concerned with the operation of regional airports and the development of international business activities. Like Schiphol itself, the regional airports are developed on the AirportCity model: we invest in real estate and create an attractive range of shops, hotels and restaurants. We also export this AirportCity concept and operational expertise to airports abroad. Thereby we generate income as well as gain new knowledge which we reinvest to develop Mainport Schiphol.