How we add value
We are innovators. We always search for and develop new technologies and innovative processes. We continuously re-invent our airports by improving our services. We are world leaders in sustainability, security screening and digital innovation. We are traveller-centric and aim for the highest satisfaction among travellers and surpass their expectations.
An airport is more than just a place where travellers can catch their plane. We see an airport as a ‘city’, in which people meet, travel, work and do more. We have been leaders in the ‘airport city’ way of thinking since the early 90’s, and our approach has become a proven industry-standard since then. The airport city concept led to a structural increase in non-aeronautical revenue and became a backbone in the customer and stakeholder value of our airports.
We participate in airports as a true partner in which cooperation and co-creation is key. We build on the strengths of the existing organisation and add value where we can with our highly-skilled staff and experience. We are a stable financial partner and highly involved stakeholders.