'Schiphol has a goal. Essentially for travelers and airlines to consider it to be the best airport in Europe. My responsibility is to connect with all the companies that work for Schiphol to achieve this goal. By intelligent outsourcing and procurement, and effective contract management we maximise the quality of our suppliers and good cost management. When I am on my own journeys from Schiphol, I prefer to fly to Windhoek. My wife Madelon and I love southern Africa. In the late '90s we first travelled there and went on a walking safari. Years later, our dream came true when we shared this experience with our children, Liliane and Bart. To walk together among wild animals and sleep under the stars was truly unforgettable.'