Training courses

For many people, Amsterdam Airport Schiphol is a magical place. We work hard, day in and day out, to offer our passengers that pleasant and carefree travel and shopping experience. Through our training courses, we can help you get acquainted with the world of Schiphol. They are available for new colleagues, but also for employees who have been working in or around Schiphol for a while.

  • Frequently asked questions

    As an employee, you are often an important source of information for travellers. In order for you to help them as best you can we've compiled an FAQ.

  • First Class

    This is a ‘must-do’ if you're starting a new job at Schiphol.

  • Schiphol That's me

    Enhance your knowledge of our passengers and gain tools that will help you show passengers even more hospitality than before.

  • Hospitality

    This e-training course provides specific tips on how you can offer passengers the best possible experience during their time at Schiphol.

  • People with Reduced Mobility (PRM)

    This training will let you know how to make travellers with disabilities feel welcome at your point of sale.