Redevelopment : Departures 1 and Lounge 1

Traveller numbers at Schiphol have continued to rise. To accommodate this growth, we are redeveloping and optimising Departures 1 and Lounge 1. The spaces will be renovated, refurbished and expanded beyond the current space constraints. In Departures 1, the mezzanine level should provide more space for security, check-in and waiting areas, among other things. We are also expanding the lounge, changing walking routes and increasing the variety of facilities.

More space to sit, walk and wait

Departures 1 and Lounge 1’s new look can be summarised as follows – safe, efficient and comfortable. The space will be divided up in a smarter way, which will help to increase capacity. There will be more eateries, shops and facilities in Lounge 1, which will make the entire travel process much more comfortable across the board.

These are our plans


Traveller numbers continue to rise every year, and extra capacity to meet the increased demand is desperately needed at Schiphol. More space and efficiency is also needed within the existing terminal complex. Therefore, Departures 1 and Lounge 1 will we reorganised through renovation, refurbishment and expansion. Our goals are to create lesser wait times, a smoother flow, better service and extra facilities.


Departures 1 and Lounge 1 will be divided in a smarter way to increase check-in, security and lounge capacity. We will build a mezzanine in Departures 1, which will provide space for the security process (the same as in Departures 2). As a result, more room will be created for travellers in the check-in area. In Lounge 1,, routes will be improved and the range of facilities increased.


Commissioning of the new security filter area on the mezzanine is planned for mid-2020. Lounge 1 will be changed and expanded by early 2022.


Increased capacity is needed in Departures 1 and Lounge 1 due to the strong increase in travellers to Schiphol to and from Schengen countries. We can create the space needed for extra capacity by making smarter use of the existing space and redistributing it. That way, we will create the extra space needed for a comfortable travel process.

Making people happy with the renovated Departures

Everyone has their own wish list when it comes to the refurbishment of Departures and Lounge 1. But what Amsterdam Airport Schiphol wants does not always correspond with what the airlines want. Or with what colleagues in operations want. Laura Mayoral, developer at Schiphol Asset Management (ASM), is committed to keeping all the stakeholders happy. “Not everyone’s wishes are feasible but with a little creativity we can make a lot of people happy.”

Renovated terminal on the horizon

Aircraft are getting larger and fuller, resulting in millions of additional travellers a year. This creates a need for more space. “Before long, temporary Departures 1A will have to be cleared and then it will be another couple of years until the new terminal is complete. We can’t afford to wait until then. The renovation of Departures 1 gives us room to breathe. It means we’ll be able to manage for a while.”

The how and what of BIM

Project manager Anwar Hassan is responsible for the BIM process, which involves 3D mapping of every square centimetre in the Departures 1 & Lounge 1 project at Schiphol. ‘These 3D visualizations enable us to walk virtually through the building.’

Goodbye Dakota’s, hello meeting rooms

By summer 2019, the third floor of Departures 1 will have changed beyond recognition. Project manager Danica Hooi and developer Edwin Westgeest tell about their involvement in the Departures 1 and Lounge 1 project.

Moving technical rooms

Paul Smith and Diede van de Pol work on the construction and relocation of technical rooms in Departures 1 and Lounge 1. ‘You’d think it was easy to keep everything functioning, but it’s not.’

Lifting in the dead of night

‘We’ve been busy with hoisting work in recent weeks’, explains Works Advisor Coen van der Zwaag. ‘We have to lift up tonnes of steel, around 15 tonnes every night.’

A giant relocation puzzle

‘We have just been through an unsettled phase that involved a lot of demolition work,’ says project manager Michiel van Goor. ‘Now it’s time to build again. Schiphol will soon be more attractive than ever.’

Safety comes first as the terminal is remodelled

Security expert Ramona Mochèl has been hard at work on the redesign of Departure Hall 1 and Departure Lounge 1 since December 2017. ‘We are remodelling a busy part of Schiphol, so safety is our absolute priority. We have no room for accidents.’

Please contact us with any questions