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If you need assistance at the airport, please let your airline or tour operator know at the time of booking your plane ticket. After that, simply follow up with us by emailing us with details of your request. That way, you’ll be certain that an Airport Caddy will be waiting for you when you arrive at Schiphol.
If you need help from the car park, bus depot, train platform or entrance to the terminal, please let us know. Simply email firstname.lastname@example.org to make an appointment and an assistant will be booked for you.
Please provide us with the following information in your email:
Please register at the Assistance Desk if you have already checked in, or at a registration desk if you are still yet to check in. Please bear in mind that it may take a while before an assistant can help you if you don’t book someone in advance.
Here you will find the assistance sign-in posts: