Formal companion : In case you need a formal companion

Your airline may require you to travel with a formal companion.

This is probably the case if you:

  • are unable to carry out medical procedures yourself and/or
  • are unable to follow and/or carry out the safety instructions on board.

Ask your airline or travel agency for the terms and conditions. You can also request a formal companion via your airline or travel agency.

It is also advisable to request a companion if you are unable to use the toilet independently. Our passenger assistants can bring you to the toilet, but they cannot accompany you inside.