Welcome back to Schiphol: Do I have to wear a face mask at Schiphol?
At Schiphol, we maintain a 1.5 metre distance from each other and it is mandatory to wear a face mask. This is especially important in queues, such as at check-in, security, boarding and reclaim, where keeping your distance can be difficult. Protecting yourself and others by wearing a face mask is therefore a good idea.
Where do I have to wear a face mask?
We kindly request that you wear a face mask throughout the airport. This is mandatory as of 1 December 2020. That means you wear a face mask from when you arrive at Schiphol Plaza to when you get to the plane. Or from the moment you disembark to when you are outside again. This creates a sense of security not just for you, but also for your fellow travellers. So always wear a face mask at the check in desks, at security, throughout the border processes, during boarding and at reclaim. Schiphol staff are going to be helping you to remember this. You may take the face mask off for a moment to eat or drink, but please put it straight back on again afterwards. And, of course, keep 1.5 metres apart. There is an exception for people who cannot wear a mouth mask due to their disability or illness. You can find more information on who is exempted from wearing a face mask on the Dutch Government website.
What kind of face mask must I wear and where can I buy one?
There are many places at Schiphol where you can buy face masks. You can go to various shops both before and after security, and there are multiple vending machines all over the airport where you can buy them quickly and easily. The locations are shown on the map. It’s also useful to bring previously purchased face masks with you to Schiphol. This is especially true for those of you travelling to the airport by bus or by train because face masks are also mandatory on public transport. Make sure you only bring non-medical face masks; medical masks are desperately needed in the healthcare sector. Another tip: take enough face masks with you on your trip so that you always have a clean and fresh one to put on after you've landed!
Do children also have to wear a face mask?
Children under 13 do not have to wear a face mask, but it is a good idea to bring extra face masks for you and your children. That’s because there may be different rules in the country you are flying to.
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Do I need a health declaration?
Your health and that of your fellow travellers is what we consider to be the most important thing. That is why we ask every traveller to complete a health declaration and bring it along.
Can I wave goodbye or welcome someone inside?
We ask that you wait outside when picking someone up or dropping them off at Schiphol - you are not permitted to enter the terminal. Do you want to pick someone up or drop them off at Schiphol during curfew hours? Unfortunately, this is not allowed.
Which measures can I expect?
There are fewer travellers but we have to maintain a distance of 1.5 metres, which can mean that it can actually seem busier. How can we give each other enough space?
How can you keep distance at security?
Safety is top priority at Schiphol. That’s why every traveller must go through the security check. And now by staying 1.5 metres away from everyone else.
When do I need to go into quarantine?
The Dutch government strongly advises people returning from countries that have been given a red or orange colour code to go into quarantine for ten days.