CDM: Collaborative Decision Making

CDM stands for Collaborative Decision Making (CDM). This means joint decisions are made by all operational partners – the airport, air traffic control, airlines and ground handling – based on shared information concerning the flight and aircraft handling process at the airport.

CDM at Schiphol

Given that Amsterdam Airport Schiphol’s ambition is to be and to remain 'Europe’s Preferred Airport', the airport is continuously investing in quality, capacity and customer satisfaction. The implementation of Airport CDM at Schiphol represents a major quality improvement.

Implementing CDM in phases

To facilitate the implementation of Airport CDM at Schiphol, a programme has been established which brings together Amsterdam Airport Schiphol, KLM, Air Traffic Control the Netherlands (LVNL), Ground Handlers and the Schiphol Airline Operators Committee (SAOC).

CDM at Schiphol will be implemented in two phases. In the first phase, Schiphol will commence local operations according to the CDM method, basing its operational decisions on shared information concerning the flight and aircraft handling process that it receives from the airport, air traffic control, airlines and ground handling. The second phase entails Schiphol sharing its operational information with Eurocontrol in real time.

The first phase went into effect on 18 November 2015 and primarily offers benefits in the form of more efficient usage of gates, taxiways and runways at the airport.

The second phase, involving the real-time sharing of joint operational information with Eurocontrol, is implemented Wednesday 16 May 2018 and will ensure more efficiently scheduled time slots for flights to and from Schiphol, which will in turn promote more efficient management of the airspace.

Collaborative partners: CDM@AMS

  • Amsterdam Airport Schiphol: co-initiator of CDM at Schiphol
  • Air Traffic Control the Netherlands (LVNL): co-initiator of CDM at the Schiphol location
  • KLM: co-initiator of CDM at the Schiphol location
  • KNMI: supports the CDM initiative at Schiphol by providing meteorological information and advice
  • Ground Handlers
  • Schiphol Airline Operators Committee: representative of all airlines and ground handlers at Amsterdam Airport Schiphol

CDM video

For more information watch the CDM video.