5,000 international travellers vote Schiphol’s shop staff best in the world: Schiphol receives prestigious travel award

Schiphol won in the Best Airport for Customer Service 2019 category at the Travel Retail Awards recently. Around 5,000 international travellers voted, assessing shop staff at various points at the airport on their customer-friendliness, proactivity and ways of working.

Facing off some stiff competition

Singapore Changi Airport, Abu Dhabi International Airport, Dubai International Airport and Hong Kong International Airport were also in the running for this award.

Schiphol is very proud to have been rated so highly by travellers from all over the world. That’s especially true for people who work in the shops, hospitality and service business partners. The airport and our partners remain committed to a pleasant and stress-free shopping experience for all travellers who pass through on their onward journeys.