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Strategic themes

Strategic themes

Schiphol Group has formulated four long-term themes to guide its strategy.

Top Connectivity

Schiphol Group is continually working to further improve and expand its infrastructure. The focus is on ensuring that Amsterdam Airport Schiphol can continue to facilitate the extensive network of frequencies and destinations in future. The high-quality hub network offered primarily by home carrier KLM and the SkyTeam partners distinguishes Schiphol as a transfer hub and serves as the basis for its Mainport status. This extensive network also allows us to offer our passengers and cargo carriers a certain freedom of choice. Schiphol is working with government authorities and public transport companies to further improve the Mainport's accessibility by road and rail.

Excellent Visit Value

Schiphol Group wishes to continue offering its passengers, airlines and other users an attractive, high-quality airport environment at competitive rates. This will allow Schiphol to retain its status as Europe's Preferred Airport, while safeguarding and further improving its competitive position. We strive to continually improve the efficiency of our operations and the quality of products and services at our airports. The wishes of our passengers are key to our efforts in this regard. We strive to strike a careful balance between costs and quality.

Competitive Marketplace

Schiphol offers an attractive working and business location. The AirportCity concept includes shopping, meeting and leisure facilities. We must create an attractive marketplace in order to remain competitive with other national and international business locations. Our retail vision and real estate strategies are key in this regard. We are also seeking to strengthen Schiphol's position as a cargo distribution hub.

Sustainable Performance

Schiphol airport creates sustainable value for its customers and stakeholders. Financially sound, robust and efficient business operations will be crucial in building a future-proof company. Schiphol seeks to strike a balance between people, planet and profit. We engage in constant dialogue with our stakeholders, including interested parties in our immediate environment. In particular, Schiphol assumes responsibility for five key social themes: sustainable employment, accessibility and air quality, climate-friendly aviation, commodity shortages, and noise and the local community.