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Suggestions & complaints

We welcome comments from users about how our passes functiong. Do you have suggestions or complaints regarding the Schiphol Pass for persons, the Schiphol Day Pass for persons, the Schiphol Vehicle Pass or the Schiphol Visitor Pass for persons application procedure? Send an email.

Email your suggestions and complains to bc_regie@schiphol.nl. The Badge Center Regie will process your suggestion or complaint and will respond within five working days.

For general suggestions or complains, not supposed for Badge Center, you can contact the Customer Contact Center.