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FAQs Schiphol Excellence Parking – dropping off/picking up

General
1. What is Schiphol Excellence Parking?
2. What makes Schiphol Excellence Parking so exclusive?
3. How do I get to Schiphol Excellence Parking?
4. How do I enter Schiphol Excellence Parking facilities?
5. How can I pay for Schiphol Excellence Parking?

1. What is Schiphol Excellence Parking?
Schiphol Excellence Parking is the luxury parking facility for frequent flyers looking for speed, quality and exclusivity. The parking facility is connected directly to Departure Hall 3 and can be accessed only by customers of Schiphol Excellence Parking, via a corridor.

2. What makes Schiphol Excellence Parking so exclusive?
- Directly connected to the Terminal
- Quick access to and from the motorway
- XXL parking spaces (2.80 metres wide)
- Parking spaces with a 70-degree entry angle for comfortable parking
- Free Space alerts that quickly direct you to an available parking space
- Covered and under 24/7 surveillance
- Enter by drawing a parking ticket or by using a credit, PriviumPlus or subscription card
- The parking facility is accessible exclusively to Schiphol Excellence Parking users
- Small-scale facility with 400 exclusive parking spaces

In addition to this the Corridor, the comfortable waiting area of the parking facility, offers the following facilities:
- Free Wi-Fi
- Laptop desks with power facilities
- Current flight information & kiosk for parking questions, airport information or to contact the VIP Centre 
- Free coffee and tea, soft-drink machine
- Private sanitary facilities

3. How do I get to Schiphol Excellence Parking?
Schiphol Excellence Parking is very close to the motorway exit. You will find a map on www.schiphol.nl/excellenceparking under the header ‘Directions to Schiphol Excellence Parking’.


4. How do an I enter Schiphol Excellence Parking facilities?
You can drive in by drawing a parking ticket or presenting your credit, PriviumPlus or subscription card.

Drawing a parking ticket:

Press the button at the Schiphol Excellence Parking entrance barrier.
• You will be issued with a parking ticket and the barrier and speed gate will be raised. This may take a few seconds. Please note that a credit card is the only payment method accepted.
• When you return you can enter the parking facility from the terminal by swiping this same parking ticket through the card reader at the door.
• After using your parking ticket, insert your credit card into the card reader at the exit barrier. The amount owed will be debited automatically and you will receive a receipt.

* Please note: cash payments are not accepted! If you enter the parking facility by drawing a parking ticket you can only pay with a credit card, PriviumPlus card or a debit or chip card from your bank.
Entering the facility with a credit card:
• Insert your valid credit card into the card reader at the entrance. The barrier and speed gates will be raised. This may take a few seconds. If your credit card is not accepted, please press the intercom button and wait for instructions from one of our staff members.
• To enter the parking facility via the terminal when you return, simply swipe the credit card you used when entering the facility through the card reader at the door.
• When you exit simply insert your credit card into the card reader at the exit. The amount owed will be debited automatically and you will receive a receipt. Upon your exit, please remember to use the same credit card that you used to enter the parking facility so that the parking system can recognise you as a Schiphol Excellence guest.

Entering the facility with a subscription:
• Hold your subscription card in front of the card reader for two or three seconds. Do NOT insert it into the card reader! The barrier and speed gates will be raised. This may take a few seconds. If your subscription card is not accepted, please press the intercom button and wait for instructions from one of our staff members.
• When you return you can enter the parking facility by holding your subscription card (if you used this card to enter the facility) in front of the card reader for two to three seconds.
• When you exit the facility the speed gate will open. Please hold your subscription card in front of the card reader at the exit barrier. It may take a few seconds for the barrier to open.

Entering the facility with your PriviumPlus card:
• Insert your valid PriviumPlus card into the card reader at the entrance. The barrier and speed gates will be raised. If your PriviumPlus card is not accepted, please press the intercom button and wait for instructions from one of our staff members.
• When you return you can enter the parking facility by swiping the PriviumPlus card you used to enter the facility through the card reader at the door.

5. How can I pay for Schiphol Excellence Parking?

With your credit card
If you entered the parking facility using a credit card you can pay using the same card. Insert your credit card into the card reader at the exit barrier. The barrier will be raised. This may take a few seconds. The amount owed will be debited automatically.