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Introducing Self-Service Passport Control at Schiphol



A new development in border passage is being launched at Amsterdam Airport Schiphol. Self-Service Passport Control is introduced at two locations (Departure and Arrival Hall 3) on 27 March. A third location, between Lounges 1 and 2, will follow at a later stage. Self-Service Passport Control makes use of e-gates, enabling automatic border passage. 

Travellers from age 18 with an electronic passport (a passport provided with a chip carrying biometric information) from the European Union, Norway, Iceland, Liechtenstein or Switzerland will be able to pass through these new e-gates using automatic border passage based on face recognition. 

Privium: a full-service programme available throughout the airport
Although the introduction of the e-gates will have no consequences whatsoever for Privium members, we still feel it is important to keep you up-to-date about the latest developments with regard to automatic border passage.

Privium members can continue to use their Privium Cards throughout the airport, with fast border passage upon departure and arrival based on iris scan technology at 15 locations. Access to Privium border passageways will remain limited exclusively to Privium members.

Of course, as a Privium Plus member you are entitled to additional privileges such as parking in front, access to the Privium ClubLounge and Business Class check-in. All of these extras allow you to spend your time at the airport efficiently and comfortably.

We trust that the above information is sufficient. If you have any questions about Self-Service Passport Control, please do not hesitate to contact our Customer Contact Centre at +31 (0)20 – 601 4222.
For questions about Privium please contact us at privium@schiphol.nl.