To provide you the best service possible makes use of cookies

Baggage trolleys and porter service

Free baggage trolleys

Are you travelling with a normal amount of luggage? Amsterdam Airport Schiphol has free baggage trolleys for your convenience. You will find them at the entrance to the departure hall, in the parking garages, Schiphol Plaza and in the baggage reclaim areas. There are smaller baggage trolleys for your carry-on luggage available beyond passport control.

Porter service

Do you need assistance with your luggage prior to departure or after arrival? We are here to help. Schiphol offers a porter service to help you with lifting or transporting your luggage. You are welcome to use this service if you are travelling with a lot of luggage, luggage that is very heavy, or if you have trouble lifting.


If you wish to use the airport’s porter service, you will need to make a reservation five working days prior to departure or arrival. To make your reservation, send an email to:

Please include the following information:
• Name and contact details
• Date and time when you wish to use the porter service
• The number of bags involved
• Any relevant details (the size and weight of the luggage, for example)

Porter service fees

Porter service fees are fair and based on the number of bags. Your reservation confirmation will include an itemised list of the fees charged.