Amsterdam Airport Schiphol is one of the most accessible airports. This is why we offer a range of services designed to make your visit to the airport as enjoyable as possible. Wheelchairs are free of charge and we can also provide any assistance you may need. We have also installed hearing loops to make the announcements on our public address system easier to hear.

Free wheelchairs
Amsterdam Airport Schiphol needs to be easily accessible to everyone, which is why we provide free wheelchairs. You will find the yellow Schiphol wheelchairs in Parking Garages P1 and P2 and at Schiphol Plaza. To use a chair all you need is a two-Euro coin, which will be returned when you bring back the chair.

For the deaf and hearing impaired
Hearing loops for the deaf and hearing impaired have been installed in the terminal. These are located at the information desks, transfer desks and in the seating areas in Lounge Central. To use the loops, simply switch your hearing aid to the T-setting.

Reserved parking spaces
The P1, P2 and P3 parking areas have handicapped parking spaces reserved for authorized vehicles. These spaces are indicated by the international disabled symbol. Free shuttle service by buses designed to accommodate wheelchair users is available on request between P3 and the airport. Requests must be made at least 24 hours in advance by phoning Axxicom Airport Caddy (AAC) Schiphol Service: + 31(0)20 405 79 00.

Dutch Rail assistance for disabled passengers
The train station at Schiphol is equipped with a lift that connects the platform to the airport. For assistance with arrivals to and departures from the train station, please phone Dutch Rail (Nederlandse Spoorwegen): + 31(0)30 235 7822 or visit the NS website: https://avg.ns.nl/ (note: the site is in Dutch).

Assistance at the airport for passengers
Do you have difficulty walking? Perhaps you are visually impaired, or use a wheelchair? Axxicom Airport Caddy (AAC) employees assist you from the parking lot to your flight and vice-versa for arrivals. The service is intended for passengers. Basically, AxxicomAirportCaddy will make sure that you receive the appropriate assistance at exactly the right time and right place. Everything is orchestrated in close cooperation with the airline(s) that you are travelling on.