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Strategy

To remain Europe's preferred airport, Schiphol Group seeks to further develop the airport as a high-quality hub. To this end, we work together closely with and aim to provide optimal facilities for our home carrier KLM. We strive to further improve the strong competitive position of the Mainport Schiphol, not just as an airport with a worldwide network but also as a multimodal hub in the Netherlands and as a driving force of the Dutch economy.

We seek cooperation at national and regional levels. In this light, Schiphol Group identified four long-term strategic themes in 2012: Top Connectivity, Excellent Visit Value, Competitive Marketplace and Sustainable Performance. Schiphol, KLM, the region and the government cooperate from a mutual vision published in the document 'Essential elements of the Mainport' to further strengthen the Mainport Schiphol.


Mainport Schiphol: leading the way

We strive to maintain Schiphol's position as Europe's Preferred Airport: the airport passengers choose over our competitors for either transfer or departure. In order to achieve this goal, it is crucial that we maintain and expand our high-quality network of connections. This network, after all, lends Schiphol its status as one of Europe's four key hubs.

We are working to further develop Schiphol as a Mainport, creating an international and multi-modal hub that accommodates flows of people, goods, information, knowledge and culture. Schiphol seeks to lead the way in terms of efficiency and sustainability. Sustainability and innovation are key priorities. These goals can only be achieved by maintaining good relationships with our stakeholders and working closely with local administrators and residents in the surrounding area.

Our broad range of commercial activities helps set us apart from the competition. Schiphol is an AirportCity, a city in itself. The terminal offers passengers a broad, continually evolving range of stores and catering outlets, along with other services that make travelling a more pleasant experience. We also cater to the businesses community, offering a range of multifunctional buildings and flexible lease contracts as befits a metropolitan region. Together, these facilities allow Schiphol to manifest itself as a top-quality location.

The changing role of regional airports

Schiphol Group also comprises a range of regional airports: Eindhoven Airport, Rotterdam The Hague Airport, and Lelystad Airport. Eindhoven Airport and Rotterdam The Hague Airport offer networks for regional business traffic and cater to the non-business (leisure) segment. In future, Eindhoven Airport and Lelystad Airport will come to play a key role in achieving selective growth. This form of expansion is aimed at servicing an increasing number of non-Mainport related destinations (such as holiday destinations) from regional airports.

International value creation

In order to further strengthen Mainport Schiphol and its network of destinations, Schiphol Group seeks out collaborations with key international airports, most notably the SkyTeam hubs of John F. Kennedy International in New York and Paris Charles de Gaulle. Collaboration and cross-participation with Aéroports de Paris has helped build a strong platform for the further development of the hub system and the AirportCity concept. Over the course of our international activities, we share knowledge and gain experience with new business models and processes. As a result, our international activities help to further strengthen the Mainport. Our international participations make a considerable contribution to Schiphol Group's results.